Frequently Asked Questions
Everything you need to know about booking, what's included, and how we care for your Tucson home.
What's included in a standard cleaning?
Dusting all surfaces, vacuuming and mopping floors, wiping down counters, cleaning sinks and faucets, cleaning mirrors, emptying trash, making beds on request, light bathroom cleaning (toilet, tub/shower exterior, sink), and kitchen surface wipe-down.
What's included in a deep cleaning?
Everything in a standard clean, plus: inside the oven, inside the fridge, inside cabinets and drawers (if empty), baseboards, window sills and tracks, light fixtures and ceiling fans, detailed grout and tile scrubbing, behind and under movable furniture and appliances, door frames and switch plates, and full interior window cleaning.
Do I need to be home during the cleaning?
Not necessarily — many clients provide access instructions and aren't home. Just let us know what works best for you.
Do you bring your own supplies and equipment?
Yes, we bring everything needed — nothing required from you.
Are you licensed and insured?
Yes, we're fully licensed and insured.
What's your current promo?
Every booking currently includes a full oven deep-clean and the first 5 windows cleaned for free — a $150 value — plus we're waiving our usual $50 enrollment fee for bookings through the end of August.
What areas do you service?
We service Tucson and the surrounding areas, including Vail, Marana, Sahuarita, and Three Points.
How long will my cleaning take?
As a general estimate, plan for about 2 hours per 1,000 square feet, plus a bit of buffer time — so a 1,500 sqft home typically runs around 4 hours. Exact time varies based on the property's condition and layout.
Do you offer recurring cleaning plans?
Yes — we offer monthly, bi-weekly, and weekly recurring cleaning plans, each at a discounted rate compared to one-time cleaning. We also have a membership option for weekly-frequency service at our best available rate, which requires a 6-month commitment with monthly autopay. Reach out and we'll get you a custom recurring rate based on your home's size and preferred frequency.
What if my home needs more than a standard clean but I'm not sure how much work it needs?
No problem — just describe the areas that need extra attention (like the kitchen or bathrooms) and we'll get you an accurate quote.
Do you clean rentals and tenant turnovers?
Yes — we handle rental and tenant turnover cleanings regularly, priced based on the property's condition.
Can you clean before listing photos or a showing?
Yes, listing-prep cleaning is one of our most common jobs — happy to work around your showing or photography schedule.
What's your cancellation policy?
Cancellations need to be made at least 48 hours before your scheduled service date.
Do you handle pet messes or odors?
Let us know about any pet-related mess or odor when describing the property — it factors into getting you an accurate quote.
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